We are here to help.
Dictum runs entirely on your device, so most questions are about how a feature works rather than an account or a server. If you do not see your answer below, send a note and you will hear back.
fabco921@gmail.comCommon questions
How does Dictum tell the speakers apart?
When you record or import a meeting, Dictum listens for when the voice changes and groups the segments that sound like the same person, all on your device. It works out how many people spoke on its own, with no voice enrolment. Each line is labelled Speaker 1, 2, 3 and so on. Tap a speaker once to give them a real name and the whole transcript updates.
The first meeting recording is preparing a download.
Speaker separation uses two small on-device models that Dictum fetches once, the first time you record or import a meeting. It is a one-time setup of roughly 40 MB. After that, everything runs offline.
Which audio files can I import?
Common recordings including m4a, mp3, wav, flac and more. Dictum reads them back as a timestamped, searchable transcript, and can re-encode the audio to mp3 from the same screen.
Where do my exports and recordings go?
On a Mac, exporting minutes opens a save panel so you choose exactly where the PDF or Word file lands, then it opens in Preview, Word or Pages right away. On iPhone and iPad, the share sheet lets you save to Files or send it on. Your sessions themselves stay inside Dictum on the device that made them.
Does Dictum work without internet?
Yes. Once the one-time models are in place, Dictum never needs a network. You can use it in airplane mode, and nothing is ever uploaded.
I would like a refund.
Purchases are handled by Apple. Request a refund through Apple’s Report a Problem page, or write to the address above and I will help.
Bug reports & feature requests
Tell me what would make Dictum better.
Found something off, or want a feature? Email fabco921@gmail.com with your device and what you saw. Because everything is on-device, a short description of the steps is usually enough to reproduce it.